Privacy Policy

At Riyami, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website www.riyami.in or make purchases from us.

1. Information We Collect

We collect the following types of information:

1.1 Personal Information You Provide

  • Name

  • Email address

  • Shipping/billing address

  • Phone number

  • Payment details (processed securely via payment gateways)

  • Order history

1.2 Automatically Collected Information

  • IP address

  • Browser type and version

  • Pages visited on our site

  • Device information (operating system, mobile network)

  • Cookies and tracking data (see Section 4)

2. How We Use Your Information

We use your personal information to:

  • Process and fulfill your orders

  • Communicate about your order status

  • Respond to customer service requests

  • Improve our website and product offerings

  • Send promotional emails (with your consent)

  • Prevent fraud and enhance security

3. Information Sharing & Disclosure

We do not sell your personal data. We may share information with:

  • Payment processors (Razorpay, Paytm) to complete transactions

  • Shipping carriers (Delhivery, India Post) for delivery

  • Legal authorities if required by law

  • Service providers who assist in website operations (under confidentiality agreements)

4. Cookies & Tracking Technologies

We use cookies to:

  • Remember your preferences

  • Analyze website traffic

  • Improve user experience

  • Enable shopping cart functionality

You can disable cookies in your browser settings, but this may affect website functionality.

5. Data Security

We implement security measures including:

  • SSL encryption for all data transfers

  • Secure payment gateways (PCI-DSS compliant)

  • Restricted employee access to personal data

  • Regular security audits

6. Your Rights

You have the right to:

  • Access your personal data we hold

  • Request correction of inaccurate information

  • Opt-out of marketing communications

  • Request deletion of your data (subject to legal requirements)

  • Withdraw consent for data processing

To exercise these rights, email us at riyami.store.1@gmail.com.

7. Data Retention

We retain your personal information:

  • For active customers: Until account deletion request

  • For order records: As required by Indian tax/commercial laws

  • For marketing: Until you unsubscribe

8. Children's Privacy

Our website is not intended for children under 13. We do not knowingly collect data from children.

9. Changes to This Policy

We may update this policy periodically. The updated version will be posted on our website with a revised "Last Updated" date.

10. Contact Us

For privacy-related questions, contact:
 📧 riyami.store.1@gmail.com

Governing Law: This policy is governed by Indian law, specifically the Information Technology Act, 2000.